Leah Fernandez

Leah Fernandez

Senior Administrative Professional & Strategic Operations Manager
Jersey City, US.

About

Highly accomplished Senior Administrative Professional with over 15 years of progressive experience in optimizing executive support, managing complex global events, and driving significant cost savings through strategic procurement. Adept at coordinating C-suite operations, streamlining critical processes, and enhancing executive productivity within dynamic corporate environments. Proven ability to leverage strong organizational and communication skills to achieve measurable results and foster collaborative relationships for organizational success.

Work

Merck & Co.
|

Senior Administrative Assistant

Kenilworth, New Jersey, US

Summary

Provided comprehensive administrative and project support to six Executive Directors, managing extensive travel, calendar appointments, and department-wide communications and SharePoint site updates.

Highlights

Supported 6 Executive Directors, aligning administrative requirements across internal teams for expenses, travel, calendar management, and project support, optimizing executive workflow and productivity.

Processed and streamlined the Price Certificate Notarization process, managing US Legalization & State requirements, an online repository, and submitting monthly data, significantly improving efficiency and compliance.

Managed special projects, webinars, and SharePoint sites, including training in Price Certificates, and planning internal/external onsite & offsite meeting events.

Executed training for MS Teams functions, enhancing team proficiency and adoption of collaborative tools across the department.

Merck & Co.
|

Lead Administrative Associate

Kenilworth, New Jersey, US

Summary

Led strategic coordination of global pharmaceutical events, executive calendars, and travel, while overseeing a team of four administrative professionals for C-suite leadership.

Highlights

Managed over 50 recurring appointments for a Senior Vice President, including critical bi-weekly team meetings and quarterly governance meetings with 15+ attendees, ensuring seamless executive operations.

Orchestrated the planning and coordination of quarterly Townhalls and developed supporting PowerPoint deck updates, enhancing internal communication and engagement across the organization.

Spearheaded the creation of a Global Pharma Org chart and a new SharePoint site for three Global Pharma divisions, significantly improving information accessibility and collaboration.

Successfully coordinated key Global Pharma onsite and offsite events, demonstrating expertise in large-scale logistical management and stakeholder engagement.

HCL America Inc.
|

Category Manager

Iselin, New Jersey, US

Summary

Drove significant cost savings and operational efficiencies by managing procurement for Meeting & Events, Marketing, and Human Resources categories, including a $1 million rebranding project.

Highlights

Achieved an average of 11% savings on a $4 million annual spend, demonstrating strong negotiation and cost-reduction capabilities.

Coordinated a $1 million rebranding project, realizing 15% savings through strategic vendor management and process optimization.

Managed contract negotiations and renewals for Employee Services, Trade shows, Sponsorships, Sales Meetings, and facility projects, ensuring favorable terms and compliance.

Developed RFPs, coordinated contract negotiations, purchase orders, and invoice reconciliation, improving procurement transparency and efficiency.

Generated comprehensive reports and managed projects across all categories, serving as a subject matter expert on internal procedures and vendor management/renewals.

HCL Axon
|

Executive/HR Assistant

Iselin, New Jersey, US

Summary

Provided meticulous executive and HR support, simplifying travel, schedules, and events for a team of five executives while managing employee onboarding and daily HR functions.

Highlights

Managed team sales meetings and client events, including budget oversight, project tracking, and event closure/reconciliation, ensuring successful execution within budget constraints.

Provided comprehensive office administration, training new clerical staff, communicating with building management, and managing corporate communications, enhancing operational flow.

Maintained vendor relations and supported HR/Recruiting functions, including interview scheduling, travel booking, background checks, and data retention policy.

Streamlined executive travel and schedules for 5 executives with great attention to detail, improving efficiency and reducing logistical complexities.

Group USA
|

Marketing Assistant

New York, New York, US

Summary

Supported key marketing initiatives, enhanced customer service, and reorganized visual guidelines for store locations.

Highlights

Implemented a new customer service support tool, improving response times and overall customer satisfaction.

Assisted the Marketing Director with media and promotional tools, including schedules, product proofs, and vendor communications.

Managed website administration, updating events, customer service inquiries, and merchandise, ensuring accurate and timely online information.

Led facility procedures, including staff engagement programs, site visits, and store supplies, optimizing operational efficiency across locations.

Education

Everest University
Orlando, Florida, United States of America

Associate of Science

Criminal Justice

Grade: 3.8 GPA

Certificates

Notary Public

Issued By

State of New Jersey

Skills

Administrative Support

Executive Support, Calendar Management, Travel Planning, Expense Reporting, Office Management, Data Management, Records Management.

Event Management

Event Planning, Logistics Coordination, Budget Management, Vendor Coordination, Onsite/Offsite Event Execution, Meeting Planning.

Procurement & Vendor Management

Category Management, Contract Negotiation, RFP Development, Purchase Orders, Invoice Reconciliation, Vendor Relations, Supplier Management.

Project Management

Project Coordination, Timeline Management, Cross-functional Collaboration, Task Management, Reporting, Process Improvement.

Communication & Collaboration

Effective Communication, Stakeholder Engagement, Corporate Communications, MS Teams, SharePoint, Presentation Skills.

Operational Efficiency

Problem Solving, Time Management, Detail Orientation, Process Streamlining, Result Driven, Organizational Skills.

Human Resources Support

Interview Scheduling, Employee Onboarding, Background Checks, Data Retention Policy.

Marketing Support

Promotional Tools, Website Administration, Customer Service Support, Visual Guidelines.

Software & Tools

Microsoft Office Suite, SharePoint, MS Teams, Google Workplace.

References

David Van Blerk

David_Van_Blerk@merck.com

Rita Ganguly

Rita.Ganguly@merck.com

Thornton Wooding

Thornton.Wooding@hcl.com

Washington Davila

Washington.Davila@hcl.com

Lynn Fredrickson

Lynn.Fredrickson@hcl.com

Greg Gatton

973-476-8014